Patrick Stowe Jones
Product designer and architect building experiences at the intersection of digital, AI, and the real world.
I bring the systems thinking, attention to detail, and craft of an architect to digital product, shaping AI-first experiences that feel human and usable so we can engage more fully with the world and each other.
Most recently Director of Product Design at Walmart, I’m currently an independent designer collaborating with leading companies like Gusto, McDonald’s, and Brick.
Most recently Director of Product Design at Walmart, I’m currently an independent designer collaborating with leading companies like Gusto, McDonald’s, and Brick.
AI-powered social mapping
Maps help you find brunch. Plot reimagines your block. I'm exploring AI maps by buidling an app for geospatial discovery and collaboration around neighborhood change.
See case study (in progress!)
Walmart Auto Care Center
I led the redesign of Walmart’s Auto Care experience as it lagged competitors and sat outside the company’s connected ecosystem. We executed executive mandate for transformation by rebuilding the fundamentals, then expanding them into a connected, proactive system that understands the customer’s car and supports service over time, in the store, and on the road.
#1 Revenue growth
+500% Service bookings
+35% GMV lift
+5% Market recapture
I led the redesign of Walmart’s Auto Care experience as it lagged competitors and sat outside the company’s connected ecosystem. We executed executive mandate for transformation by rebuilding the fundamentals, then expanding them into a connected, proactive system that understands the customer’s car and supports service over time, in the store, and on the road.
#1 Revenue growth
+500% Service bookings
+35% GMV lift
+5% Market recapture
Walmart Connect
Advertisers using Walmart Connect had to switch between seven disconnected tools to manage different kinds of campaigns leading to friction and fragmentation. I led the effort to unify them in a single platform and build coherence through shared patterns, components, and a consistent way of working across. This created the foundation for AI-powered retail media through flexible work flows, extensible insights, and data fludity.
+50%
Advertiser adoption
$2.8 Billion Revenue growth
Doubled Clickthrough (CTR)
$2.8 Billion Revenue growth
Doubled Clickthrough (CTR)
Carrier Fleet
Reinventing a building technology leader for a smart and sustainable future.
Carrier needed a faster, more consistent way to develop complex spatial services across its business. I led the creation of Fleet, a prototype design system for rapid prototyping and validation across teams. It launched with Abound, Carrier’s flagship healthy buildings platform, and established a shared foundation for how complex systems are designed, tested, and brought to market.
$250M First year revenue
-85% Engineering load
5 months Prototype to launch
Faster Onboarding and governance
Reinventing a building technology leader for a smart and sustainable future.
Carrier needed a faster, more consistent way to develop complex spatial services across its business. I led the creation of Fleet, a prototype design system for rapid prototyping and validation across teams. It launched with Abound, Carrier’s flagship healthy buildings platform, and established a shared foundation for how complex systems are designed, tested, and brought to market.
$250M First year revenue
-85% Engineering load
5 months Prototype to launch
Faster Onboarding and governance
FedEx Mobile
Designing critical interventions to save millions.
Limited communication with customers forced couriers into reactive workarounds and led to missed deliveries. I designed timely interventions in existing shipper and recipient flows that enable real-time coordination and shift the system toward proactive, reliable service rather than customer service triage.
See case study
$577 Million
Annual operational savings
-560k Tons/yearReduction in CO2
< 356,000/day Reduction missed deliveries
-560k Tons/yearReduction in CO2
< 356,000/day Reduction missed deliveries
Lifemap
An ongoing map of everyday life.
Lifemap is a prototype social mapping app that explores how spatial data can capture and archive everyday life.
People move through places but lack a way to record and share what those places represent—moments, relationships, and experiences.
Lifemap turns location into a layer of memory, enabling people to mark what matters and share it with others—framing location as a foundation for connection and social discovery.
See more
An ongoing map of everyday life.
Lifemap is a prototype social mapping app that explores how spatial data can capture and archive everyday life.
People move through places but lack a way to record and share what those places represent—moments, relationships, and experiences.
Lifemap turns location into a layer of memory, enabling people to mark what matters and share it with others—framing location as a foundation for connection and social discovery.
See more
Thrive
Building a digital-physical platform to help aging adults stay in their homes.
Aging adults often want to remain in their homes but face increasing isolation and loss of independence. Partnering with AmFam, my team designed Thrive, a coordinated service that connects people to the tools, support, and community they need to adapt and stay engaged, reframing aging in place as an active, supported experience.
See case study
Proxy
Defining a new typology of public space for the future of delivery.
Home delivery is the default for ecomm, but many experience missed deliveries, theft, or other hiccups. I explored how to make in-person pickup a preferred choice by designing Proxy, a personalized pickup experience that gives people control and flexibility. By combining digital coordination with a network of physical locations, the work reframed pickup from a fallback into a lifestyle choice that unlocked new demand and operational efficiency.
See case study
+30%
Growth in HAL volume
+90% Incremental growth in volume by 2026
Walgreens x FedEx Partnership launched
+90% Incremental growth in volume by 2026
Walgreens x FedEx Partnership launched
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