In progress — I'm exploring AI maps by building an app for geospatial discovery and collaboration around neighborhood change. Maps help you find brunch. Plot reimagines your block.

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Walmart’s Auto Care Center lagged competitors and sat outside Walmart’s digital ecosystem. I led an executive-mandated transformation, rebuilding the core service journeys and expanding them into a connected, proactive platform centered around the customer’s car and long-term ownership.

Advertisers using Walmart Connect had to switch between seven disconnected tools to manage different kinds of campaigns leading to friction and fragmentation. I led the effort to unify them in a single platform and build coherence through shared patterns, components, and a consistent way of working across. This created the foundation for AI-powered retail media through flexible work flows, extensible insights, and data fludity.

By building a nationwide EV charging network, Walmart is helping make EV ownership more accessible. I helped shipped a native charging experience in the Walmart app, combining technical functionality with the familiarity and consistency of the existing platform.

Carrier needed a faster, more consistent way to develop complex spatial services across its business. I led the creation of Fleet, a prototype design system for rapid prototyping and validation across teams. It launched with Abound, Carrier’s flagship healthy buildings platform, and established a shared foundation for how complex systems are designed, tested, and brought to market.

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Limited communication with customers forced couriers into reactive workarounds and led to missed deliveries. I designed timely interventions in existing shipper and recipient flows that enable real-time coordination and shift the system toward proactive, reliable service rather than customer service triage.

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Lifemap is a prototype social mapping app that explores how spatial data can capture and archive everyday life. People move through places but lack a way to record and share what those places represent—moments, relationships, and experiences. Lifemap turns location into a layer of memory, enabling people to mark what matters and share it with others—framing location as a foundation for connection and social discovery.

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Aging adults often want to remain in their homes but face increasing isolation and loss of independence. Partnering with AmFam, my team designed Thrive, a coordinated service that connects people to the tools, support, and community they need to adapt and stay engaged, reframing aging in place as an active, supported experience.

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Home delivery is the default for ecomm, but many experience missed deliveries, theft, or other hiccups. The solution is Proxy, a personalized pickup experience built around control and flexibility. By combining digital coordination with a network of physical locations, the work reframed pickup from a fallback into a lifestyle choice that unlocked new demand and operational efficiency.

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